Reviews

Cupelli fixed a bunch of problems on our Audi, and now it's driving like a new car. Ritchie compiled a list of necessary repairs and prioritized them so we could decide which could be put off and which were urgent. He was happy to talk tire options with us and pleasantly answered all our questions. Best of all, it was a lot cheaper than going to the Audi Dealership!!!

Frank’s reputation precedes him. We were specifically referred to him by a living legend in the business who, after 50 years specializing in the maintenance of Mercedes Benz exclusively, decided to retire. Frank and his team are consummate professionals. They know their cars! Excellent communication skills, timely service and fair pricing will keep us coming back…again and again. 5 Stars.

Upon being referred to Richie several weeks ago and described my issues, he said quickly we can help evaluate your car and make affordable options. He was great and O mean great to deal with. We bonding a bit.I had a GREAT experience.
Michael Schwartz
Palm Beach

Fast service and fair pricing. Be sure to check these guys out before going to Mercedes to do the work.

Responsive, professional, personable and timely. 👍🏼👍🏼👍🏼👍🏼👍🏼

I appreciate Frank’s willingness to talk through the problem and offer an honest diagnosis. He did not push me toward what would make him more money but instead advocated for me and what would be best for me. Wow, unfortunately too rare.
Thank You Frank

Was referred to Richie & Frank Cupelli Automotive for engine mounts replacement for our 2014 Mercedes E350. After speaking with Richie we agreed stay with original Mercedes parts vs OEM for longevity of parts life. Dropped vehicle off to Frank Monday morning and vehicle was ready next day. They provided a thorough inspection & diagnostic report after all work was completed for continous vehicle maintenance without the pressure. All in all Richie and Frank provided exceptional service with 30+ years experience in a customer friendly atmosphere. They come highly recommended for anyone seeking professional European Luxury car service without the over priced cost. Thanks again Richie & Frank from a new 100% satisfied customer.

Honest and that's hard to find.

Frank and his team were very professional and followed up with me about the working of my BMW X 5. I would strongly recommend them. Thank you!

Repairs are always done right the first time, I never have to go back for Any adjustments or problems! Great mechanics!!👍

We have had the same mechanic here in West Palm for several years. But recently he lost his lease and decided to retire. He recommended Cupelli Automotive to us. So far, after our first visit, we are glad that we did. Cupelli did a thorough review of the car, a 2003 500SL, and brought it up to speed. They changed engine mounts, the rear breaks and other parts of a vehicle that is beginning to get old. But we love it and want to keep it in great shape. We have hopes that the people at Capelli, all of whom are well prepared and attentive, will help us do that.

We've been taking our cars to Frank for several years now - dating back 3 cars now! Both Ritchie and Frank are great guys - honest and fair - they never try to get me to do more than needed on the car.

Friendly, professional and knowledgeable staff.
Richie, and all the other staff are the best.
Great service on my car always.Truly recommend this place.

Excellence and professionalism! Communication is amazing, I’m always treated fairly and respectfully. The team is always very helpful and supportive.

Honest and fair mechanic shop. Good prices. Excellent work. Will be sure to come back again

Great mechanics and very profesional.

The only place I bring my cars for service. Frank and Richie make you feel like your family. They do outstanding work. They are extremely knowledgeable and professional. I highly recommend Cupelli automotive for all your auto needs.

I'm super serious about my car and would never take it to just anyone. I love this place. Ritchie makes you feel at home as soon as you walk in the door. It's above dealership (I was there recently) level service without the bloated price tag. The place has a really great vibe to it, too. Highly recommend.

Love these guys. The fact that they reccomend and don't force service on you. Richie a huge plus to Cupellis

Best service ever, Richie and team are the best!

I am very pleased with the car service received over the years. I highly recommend bringing your vehicle to Cupelli Automotive. I have found them to be trustworthy, competent and reliable.

German cars take a good shop to repair. My older VW EOS is running better than new.

Very profesional and expert on the job.

Great service

Finally there is an Automotive Repair Shop that listens, diagnoses, and actually repairs your car. They fixed a problem that three Mercedes service departments could not even find! I won't take my car anywhere else. Thanks Cupelli!

Great work.

Cupelli knows BMWs inside and out. As good as dealer, not as expensive, and done right the first time.

It’s great to deal with an honest repair shop. Rich kept me up to date with the status of my car and saved me a lot of money over what what the Audi dealer was going to charge to basically look at the car.

Honest and fair. Rare characteristics to have as an automobile fixer, especially European type vehicles. Dealership costs are double maybe even triple compared to Cupelli, but the quality work done by Cupelli is priceless.

Very pleased with the service. Well done.

Great people, great service.

Great service! Great people!

Great service and honest. Highly recommend

Customer service, communication and patience. Frank and Richie had it all. My family and I would recommend them or go to again with my diesel 100%.
Thanks guys,

I told them to inspect my Mercedes-Benz from bumper to bumper since the car had 100,000 miles on it. There was a good bit to get done, but everything was well documented and the car now drives like it did when it was new. I feel safer and it is more pleasurable to drive. Communication was excellent and the owner was very friendly and honest. The price was on par for a high end shop and less than a dealer except for the genuine M-B parts, which they have no control over. Car repair is never a good time, but this was an excellent experience. They will take care of my servicing from now on.

as always, professional, friendly, technically astute, and reasonably priced. Frank and Richie are always a pleasure to deal with.

It was easy to make an appointment within a few days. Rich is very accommodating and I received a report and pictures after their examination of the car. They identified a potentially serious issue and directed me to the dealer due to my extended warranty. I appreciated their service, honesty and quality of their work. I intend to return for future servicing of my Audi A5 convertible.

GOOD SERVICE—PROMPT AND EFFICIENT
WELL PLEASED

I had a 5 star experience at Cupelli’s. I was told by another mechanic that it would be $8k to fix an engine leak. A friend of my husband’s recommended I take my car to them immediately , I’m so happy I listened because we were thinking about just getting rid of the car. Cupelli’s properly diagnosed my 2016 Mercedes c300 and it cost only 2500.00 to repair. Richie and the gang saved my car! My car has found a new home for standard services as well. Thank you so much guys ❤️. Do not hesitate to hire these guys

Sincerely,

June