Reviews

Frank and Richie are always very professional in every phase of the service they supply.They take great care of my 1983 Mercedes-Benz 380SL.I highly recommend them for all your service needs.

Always a pleasure taking my Mercedes in to get service! Very honest and trustworthy!!! Great prices and I would highly recommend. Richy and Frank are straight forward and explains everything in detail with pictures. Bumper to bumper check and they go over everything that is needed to get your car running great !!! Thank you again ! Very pleased ….

Great shop very helpful and knowledgeable

Excellent and reasonably priced service, combined with honesty and genuinely nice people make this business a pleasure to deal with! They do a wonderful job with my Beemer.

Great job. Richie is super professional and punctual. Felt safe taking my car there and getting ac repaired for my Mercedes

Great

Amazing people who work here. This isn’t a topical mechanic shop. They don’t try to just sell you on services or products. They tell me “you don’t need that yet” or “don’t waste your money let reevaluate in a few months”. These are the kinds of people you can trust when they tell you something. Great work, responsive and fairly priced. Look no further if you want a trusted mechanic. They serviced my 2023 Porsche 911. I will continue to bring my vehicles to them!

Frank was very knowledgeable and extremely helpful. Great team.

Excellent service on my car once again in a timely fashion. Highly recommend.

I always appreciate you guys help in services thank you so much.
Very professional and prompt service. Owner takes the time go over diagnostic results and repair plans in details and provides tips on basic prevention

Frank and Richie,
Thanks for the service on the water pump and radiator for the 2103 BMW 328i
Matt & Laurie Thompson

Cupelli is my new go to mechanic. Richie is a great guy to deal with and their work top notch.

Excellent service and professionalism. They were recommended to me and I am equally happy to recommend them!

Knowledgeable and well experienced staff.

Attention to detail, high class folks, great service, and reasonable prices. Highly recommend!

So thankful I was referred to you, Richie super nice guy very helpful, kept in touch with updates, excellent customer service!

Great service….reasonable prices.

Great service. I'll be back

The customer service was excellent. The service is always timely and accommodating to my schedule. Richie explained everything for me to understand. I so appreciated that! I would definitely go back if needed.

I'm afraid to leave a review for the excellent service we received for our Mini Cooper for fear it will be difficult to get another appointment! These guys are fantastic! They spotted every problem and kept in constant contact with me. They even came in under the estimate. Unfortunately we'll probably be back, but it's a pleasure bringing it to you.

Great job and very fast at replacing my valvetronic motor on my BMW M4. Thanks Frank!

Cupelli fixed a bunch of problems on our Audi, and now it's driving like a new car. Ritchie compiled a list of necessary repairs and prioritized them so we could decide which could be put off and which were urgent. He was happy to talk tire options with us and pleasantly answered all our questions. Best of all, it was a lot cheaper than going to the Audi Dealership!!!

Frank’s reputation precedes him. We were specifically referred to him by a living legend in the business who, after 50 years specializing in the maintenance of Mercedes Benz exclusively, decided to retire. Frank and his team are consummate professionals. They know their cars! Excellent communication skills, timely service and fair pricing will keep us coming back…again and again. 5 Stars.

Upon being referred to Richie several weeks ago and described my issues, he said quickly we can help evaluate your car and make affordable options. He was great and O mean great to deal with. We bonding a bit.I had a GREAT experience.
Michael Schwartz
Palm Beach

Fast service and fair pricing. Be sure to check these guys out before going to Mercedes to do the work.

Responsive, professional, personable and timely. 👍🏼👍🏼👍🏼👍🏼👍🏼

I appreciate Frank’s willingness to talk through the problem and offer an honest diagnosis. He did not push me toward what would make him more money but instead advocated for me and what would be best for me. Wow, unfortunately too rare.
Thank You Frank

Was referred to Richie & Frank Cupelli Automotive for engine mounts replacement for our 2014 Mercedes E350. After speaking with Richie we agreed stay with original Mercedes parts vs OEM for longevity of parts life. Dropped vehicle off to Frank Monday morning and vehicle was ready next day. They provided a thorough inspection & diagnostic report after all work was completed for continous vehicle maintenance without the pressure. All in all Richie and Frank provided exceptional service with 30+ years experience in a customer friendly atmosphere. They come highly recommended for anyone seeking professional European Luxury car service without the over priced cost. Thanks again Richie & Frank from a new 100% satisfied customer.

Honest and that's hard to find.

Frank and his team were very professional and followed up with me about the working of my BMW X 5. I would strongly recommend them. Thank you!

Repairs are always done right the first time, I never have to go back for Any adjustments or problems! Great mechanics!!👍

We have had the same mechanic here in West Palm for several years. But recently he lost his lease and decided to retire. He recommended Cupelli Automotive to us. So far, after our first visit, we are glad that we did. Cupelli did a thorough review of the car, a 2003 500SL, and brought it up to speed. They changed engine mounts, the rear breaks and other parts of a vehicle that is beginning to get old. But we love it and want to keep it in great shape. We have hopes that the people at Capelli, all of whom are well prepared and attentive, will help us do that.

We've been taking our cars to Frank for several years now - dating back 3 cars now! Both Ritchie and Frank are great guys - honest and fair - they never try to get me to do more than needed on the car.

Friendly, professional and knowledgeable staff.
Richie, and all the other staff are the best.
Great service on my car always.Truly recommend this place.