Siham A.
15:29 28 Nov 22
My son and me have the best experience with people who are helpful and efficient
Joseph
17:32 26 Nov 22
Brandon J.
16:16 19 Nov 22
Great people that work there and had a great experience! I would definitely go to them again.
Tre B.
05:29 19 Nov 22
Dave D.
17:46 14 Nov 22
Just moved to south florida from Texas. We were referred to cupelli’s and have not regretted it. I have my s7 and my son’s a4 serviced here and I am happy every time.
Timothy D.
15:11 04 Nov 22
Was recommended by another auto repair shop to go to Cupelli auto, my car never ran better after the work they did, they even took pictures of some problem area’s that they thought would need attention, who does that would strongly recommend Cupelli thank you !
john L.
08:13 04 Nov 22
Leo T.
05:27 17 Oct 22
carl G.
11:52 12 Oct 22
CUPELLI Automotive did A service on my Mercedes Benz SUV .At CUPELLI Automotive , they r very professional and knowledgeable. I will definitely continue 2 use them and will definitely recommend them . Carl Gridelli
kole O.
14:19 10 Oct 22
Cristian P.
13:01 05 Oct 22
Very detailed explanation and report of everything they found.
One Fast D.
11:18 22 Sep 22
Super professional and knowledgeable. I really admire their attention to details. Highly recommend!
Brittany Danielle F.
03:14 21 Sep 22
Cupelli is definitely my go to company from now on. Excellent customer service and very reasonable prices compared to the Mercedes dealership.
TopoyK
18:05 12 Sep 22
Great honest guy. It was recommended to me and I can see why… great work
anna V.
14:45 12 Sep 22
I am new to Florida and this shop , and already love them . Great customer service and reasonable price . Planning to service my bmw in the future.
Sandra D.
19:19 09 Sep 22
This place is amazing Frank and Richie were great very professional and very understanding with us very honest and committed to the service. 100% RECOMMENDED we need more business like this one
Tricia B.
13:25 06 Sep 22
Very happy with my service.They provide updates and diagnostic information on your vehicle
Scott F.
10:48 05 Sep 22
Ritchie and Frank run a great shop. Super clean and very well run. Great listeners and care about clients.
Chandra V.
14:36 30 Aug 22
Very good service and communication
Jamie S.
16:55 22 Aug 22
I’d give more stars if I could! Extremely professional service. Going to the shop I wasn’t sure what the exact source of a water leak was in my car, they were honest with me where the leak was coming from and were extremely kind to deal with. Reasonable price and very kind. They called to let me know the findings of the water leak test. After fixing the leak, they also told me how to deal with the excess water in the car at home vs paying them to dry out the vehicle. Recommend!
Peter K.
02:14 16 Aug 22
Until I found CUPELLI - and for many years I only took my BMW to the dealerships as I was afraid that other places would not know BMWs as precisely. Not only did I feel assured with leaving my car for over a week as I kept adding numerous jobs to be done - Every job was explained to me with real-time mechanics photos of what the problem looked like on the car and the costing of the parts and remedy. Although my BMW 550i is quite old ( it looks like new and under 50000 miles) since I have had the car back from CUPELLI it drives flawlessly ( and fast - got past the 130 - but only for quick test). I have told all my friends who own Audis -Jaguar’s - Mercedes etc how professional and satisfying it was to have had a large amount of work done at CUPELLI and plan to always go there with whatever luxury car I get in the future.
Steve D
14:13 25 Jul 22
This was my first repair service by Cupelli.Richie and Frank were extremely responsive to the customer and provided excellent mechanical service. Maybe the best service I have experienced in recent memory.Highly recommend.
Luminary L.
19:30 18 Jul 22
Frank & his team did an amazing job on my Audi. Not only are they great mechanics, but they actually care about your vehicle. I highly recommend this shop for European vehicles!-Michelle
Jodi S.
13:49 14 Jul 22
Cupelli's automotive did an excellent job fixing the radiator on my 2007 Mercedes I will be using them in the future.
Merugu V.
01:51 14 Jul 22
Frank and his team are highly professional and thorough in their work. Great service. I would recommend them with no hesitation.-- Kiran.
Joseph H.
01:35 13 Jul 22
I was referred to Cupelli and boy am I glad about that! Frank, Richie and their team were great- responsive, transparent and willing to work with me.I look forward to going back soon for additional needs!
Valerie K.
13:11 12 Jul 22
Cupelli is a real find. Richie at the front desk is polite, knowledgeable, and efficient. Their mechanics’ pride in their work is apparent and their prices are reasonable. Time needed to do work and job finishes are always spot on. They take great care of my mini Cooper countryman.
Frank C.
20:22 06 Jul 22
These guys were great and got me in and out same for my mini repairs. They uber'd me twice, and didnt charge a dime for that. If your looking for a value add in auto repairs, these guys deliver.
jeric sta R.
04:45 06 Jul 22
Frank’ was great to deal with He diagnosed the issue with my engine light on and did the repair for fair price and call me after few days and check my car condition . It give me a peace of mind that he stand behind his work.
David M
19:26 30 Jun 22
Valerie De A.
14:43 29 Jun 22
I took my almost 10 year old car to Cupelli Auto based on the reviews. I was very pleased. They checked my car over for any needed repairs and sent me a report with photos on what was needed. I had oil, brake fluid, belt and 2 filters changed. Richie gave me exact pricing for each which I thought was fair. My car was done in one day, which is important because it’s my only vehicle. Richie was very responsive and informative and Frank reached out to me to see how my car was running. I will continue to use Cupelli. They are a great find for me. Thanks guys!
Dean T.
15:14 28 Jun 22
The reviews on this place are all wrong. One of the reasons I chose Cupelli was due to all the positive reviews! I have 2 BMW, 328i's, one is 2014 and the other 2015. Up to my appointment with Frank and Richie I hadn't had one problem with either car. Basically all we have done is gas, tires, brakes and windshield wipers. The 2014 with 110K miles and the 2015 with 70K miles. Literally we haven't put in money in to either car...All the reviews were great about this place...and they were wrong. This place is PHENOMENAL !!! To the shagrin of my wife it looks like ill keep these cars for another 100K miles. Both cars needed significant work. Struts, some sort of "arms" (im not a mechanic)...engine mounts etc. These cars drive like they are brand new...most importantly I have trust and confidence in Frank. Its his name on the sign and the business. Frank has done his family proud. An honest, straight forward guy...when you see the shop you will understand.. lots of german brands, some from italy and classics... If you're like me you have passed this place 100 times if not more. I can tell you that now that i have found Frank and Ritchie at Cupelli's I will be taking all my needs with my cars here...
Peter H.
15:01 28 Jun 22
Great Diagnostics. These guys have better diagnostics than Palm Beach mercedes. Dealer wanted thousands of dollars to repair/replace Key recognition computers etc and expected me to follow into a rabbit hole of labor and electronics replacement. Actually all that was needed was air flow sensor replacement and clearing up codes that were sent when the engine cut out while driving and periodic no start conditions VERY satisfied with Capelli. Cost me about 10-20% of the initial dealer quote. Certainly he has my confidence and gets 10/10
yole Jean C.
13:17 28 Jun 22
Cesar O.
21:17 21 Jun 22
Thank God for this company....got my car up and running recommend for bmws
victor J.
20:27 06 Jun 22
Great care care and service
Tre B.
23:56 29 May 22
Guys did a great job on my Mercedes and they won't rake you over the coals like the Mercedes dealership.😬
Kim K.
13:25 23 May 22
Doris R.
15:54 20 May 22
David B.
19:36 18 May 22
Cherry M.
22:34 25 Apr 22
Frank and his team were very professional and followed up with me about the working of my BMW X 5. I would strongly recommend them. Thank you!
Kevin K.
20:02 20 Apr 22
My first time using Cupelli and my 2013 BMW 328i had several issues. The team walked me through the issues and helped make a prioritized list of repairs ranging from safety to cosmetics. All done with transparency and as described. I would send my mom here for car repairs.
Ethan T.
12:59 20 Apr 22
My name is Stephanie a new client. Ritchie was welcoming and such an amazing person. He kept me in the loop with every process of my cars repairs. I highly recommend anyone who is looking for a great mechanic you must try them!
DENISE P.
14:15 16 Apr 22
Excellent experience every time! These guys are the best! It was so hard to find a good mechanic but I would recommend Cupelli to everyone.
Ruth L.
17:13 11 Apr 22
Brand new customers with our Mini and very impressed.Scheduled a service appointment the very next day.Super thorough car inspection report with pictures and patiently explained by Frank.Very nice email reminders and follow up.Highly recommend Cupelli’s.
Lynn M.
17:58 09 Apr 22
Thank you Mr. Cupelli for handling my dashboard warning about ABS and Disc brakes. I was sure it meant that I needed new brakes after 1500 miles driving from RI. But you and your knowledgeable technicians zeroed in on a tire sensor and replaced it. I recall that it happened once before when I hit a curb! Works fine now. Thanks for taking me on an emergency basis. Think you have now fixed 3 old Volvos and 1 old Cabrio convertible. At age 70, I finally bought my first brand new car, another Volvo. It's 6 years old already but I hope to drive it at 80.You have a very convenient, capable and respected business.Lynn Munson
Lyudmila G.
15:53 05 Apr 22
I would highly recommend Cupelli Automotive. Service manager Rick was very friendly, called me back in time and provided discussed information. Plus, they sent the inspection result via link. The service for my RangeRover was excellent, in timely manner, plus their location is really convenient
Carl C.
14:08 28 Mar 22
Great place ! Richie did me a solid, by doing only what was necessary. Saved me over $2k from dealership quote. I’ ll be coming back here for sure.
Sharol “Cher” S.
16:01 25 Mar 22
Richard H.
18:50 21 Mar 22
It was obvious from the moment I walked in that this is a shop where they know what they’re doing. The problem was diagnosed, photographed, and explained to me in detail to get my approval before the work was done. It was completed on time and for the price they quoted and I will absolutely be a repeat customer
Robert R.
17:50 21 Mar 22
Replaced a Motor Assembly and related regulator. Great shop! I had received excellent customer service upon my arrival. It’s hard to find a good honest mechanics and this is one of those places These guys are knowledgeable and professional. I will definitely come back with my Mercedes.
Debra B.
22:37 20 Mar 22
Bill M
16:22 18 Mar 22
If you're looking for the expertise for Mercedes which is what I service there but at less cost and certainly more personal care taken by the mechanics and the owner this is the place to go. No need to look any further this is the place you want to service your Mercedes and I know
Deanna M.
14:58 07 Mar 22
I just moved from New Jersey and was very very worried about finding a good mechanic for my BMW, but thankfully I found Cupelli Automotive and they are truly amazing! Richie knew exactly what to do and they charged a very fair price! I would highly recommend anyone moving to Florida to use these guys ( who happen to be very polite as well!) for their BMW and I believe they do other vehicles as well!
Trippin With Joe & Cindy D.
23:04 21 Feb 22
Richie and frank were great!They took care of my 2014 boxster sI brought to them for b service - oil change , brake flush and spark plugs .I have used them for other services for my e350 in the past and they were timely and delivered when expectedThank you !
Philip W.
21:14 18 Feb 22
Louise B.
16:06 18 Feb 22
Service hautement professionnel , courtoisie , honnêteté , compétence et à prix très raisonnables….. I would say the best place to bring your car .
Alyson S.
14:54 17 Feb 22
I am thrilled with the service offered at Cupelli! They were very transparent with the cost and time frame. Fortunately, I saved a lot of money using their services compared with that of the dealership. I will use them for the entire life of my VW from now on!
Gloria A.
14:57 07 Feb 22
kirsi P.
23:50 03 Feb 22
Beantown B.
14:50 31 Jan 22
This was my first time there. Frank and his team were very personable and professional. They also send you a video of the inspection of the vehicle to show how it is or what they did. I thought it was great!
Jake R.
14:49 31 Jan 22
Reed R.
14:15 31 Jan 22
Michele G.
23:31 29 Jan 22
Gary D.
21:47 27 Jan 22
I am a fanatic about my cars and found Cupelli Automotive close by. My Mercedes has an issue that was very strange even to a car bug like me. I also only have my cars serviced by certified technicians. I met the team at Cupelli and it was clear right away that they not only knew what to do but had the personality and professionalism needed to earn my business going forward.Car was fixed properly and on time. Even had communication with me during the repair to provide updates.Highly recommend Cupelli Automotive when you need anything done on your Mercedes or BMW.Well done, Cupelli Automotive!!!
Bruce B.
15:44 26 Jan 22
I have owned several BMW's. I was looking for an alternative to a BMW dealership. After reading many of the 5 star reviews I took my car to Cupelli. I won't have to look any further. This is the go-to shop. Frank and Richie are professional, knowledgeable (and all around good guys). They are up-front and completely transparent about what work is needed and pricing.If there were a rating higher than 5 star's I would award it to Cupelli Automotive
Chris P.
17:52 24 Jan 22
Excellent experience. Ritchie is awesome and service was done quickly and ethically.
Tammy R.
14:16 21 Jan 22
Great service. Always professional and straight. I highly recommend Cupelli Automotive.
MJ B.
19:22 06 Jan 22
Professional, knowledgable, keeps you informed through the process and follows up afterward!!They did squeeze me in within a day, although not my typical service.I had checked around other auto service and they referred to Cupelli for imports.
Michael F.
20:46 03 Jan 22
Very professional and I would recommend themto my friends. The price was fair and just what they had estimated. Happy
J G
17:49 30 Dec 21
An overall amazing experience. Twice they have serviced my WELL aged vehicle. They have been upfront and very honest. The repairs performed were what was necessary to keep me on the road. They could have taken me to the cleaners, but they didn't. I was well advised and I thank Ritchie, for his patience and grace, when it came to explaining the issues. He took his time, was not condescending, especially towards someone like me, who is very mechanically impaired. I walked away happy with the work performed, and how I was treated. "I will be back". Thanks guys !
Ben D.
13:11 11 Dec 21
My vehicle needed a window repaired that was stuck in the down position. I called Cupelli at 3:30pm and explained my problem, they told me to come right over and they would evaluate it while I wait. After an inspection, Frank determined that it needed a new mechanism inside the door. They got the part ordered, got most of the repair expense covered by my extended warranty and had me back on the road by noon the next day. These guys are total pros, and I will be going back for all of my work. Thank you Cupelli Automotive, I’m going to tell everyone I know that I’ve got a great mechanic for them.
Jonathan R.
14:32 01 Dec 21
Frank and Richie are my go to from now on for my 2018 340i. I know if I drop her there she is in good hands
Harvey C.
19:26 27 Nov 21
Frank and Richie was great told u up front what's going on and price was responsible I. RI recommend them highly
Michael D.
16:52 20 Nov 21
professional, technically astute, a pleasure to deal with
Chris A.
19:20 19 Nov 21
After several strikeouts looking for a shop that could service my Mini, I found Cupelli Automotive. They know their stuff. Knowledge and communication were outstanding. I also have the highest level of appreciation for their online systems and technology. Cheers!
Christie P.
20:23 16 Nov 21
Chris M
02:13 16 Nov 21
Love this place! Fast, efficient and reasonable. Highly recommend.
Peter G.
13:33 09 Nov 21
Great service. Had a radiator hose break on me and Cupelli did a good job repairing the problem and alerting me to other issues on my older 2008 BMW 328i. They were also good at setting expectations and communication.
Michael L.
01:36 09 Nov 21
RobbnM
20:21 08 Nov 21
These guys did another amazing job on my car. I’m really pleased I found them. For now on, all of my cars will come to them. They definitely get the job done! Another happy customer😇
Frank F.
15:15 05 Nov 21
Brought my son’s car in to do something that the dealer said was IMPOSSIBLE to do without the old part which we did not have. The techs at Cupelli Auto not only completed the task but found another issue and repaired it as well. Great experience. HIGHLY recommend.
Alexandra H.
22:18 01 Nov 21
I was looking for a mechanic shop that specialized in Mercedes. I was tired of taking my car to the Mercedes in West Palm Beach. I wasn’t thrilled with their service. I came across Cupelli on Google. Ratings seemed good so I decided to try them out for an oil change. I was blown away by their service and all of the detail that was given in my diagnostic report. I’ve never received that much information, with pictures I may add! They even called me an Uber so I could get to work. It was part of their service! I highly recommend them!!Now to look for an equally competent and “up with the times” mechanic that can work on domestic cars…
Mys Lady A
13:27 01 Nov 21
As always, Cupelli delivers excellent service. I don't trust my family car with no other automotive shops than Cupelli! Richie is a gem!
Omar M.
12:15 01 Nov 21
John P.
13:12 21 Oct 21
My 2008 CL550 was in need of repairs. Cupelli automotive was referred to me by another automotive technician, saying that they specialize in German vehicles. I could not be any happier with the choice. Richie was friendly and professional from the very beginning. He dealt with my warranty company and the hassles they bring. Richie's communication was extremely helpful through the whole process.... A stand-up job Richie! Thank you so much!
Peter C
14:19 18 Oct 21
Cupelli Automotive is great. Frank and Richie are very professional and their shop is very organized and clean. I brought my BMW there to get checked out, they sent me pictures of everything they thought needed attention whether it was minor and could wait to be repaired or major and should be repaired immediately. They keep you informed of their progress and alway call you the next day to see if you are satisfied. Great shop.
Timothy M.
14:29 17 Oct 21
These guys are the best! They are honest and very knowledgeable. They figured out a long-term issue with my 335i that no one else could find. They are very honest and always keep you informed. They don't pressure you to buy things that aren't a priority, but want the best for you and your car on your schedule. If you have a BMW, use these guys.
Robert T.
18:29 14 Oct 21
Fantastic, Frank and Richie, the bestI drive a 1992 Mercedes 300sl.these fellas know how to find the problems and fix them.They continually keep me up on what has to be done and price it before they start. They are number 1 in my book.if you love cars these are the guys.
Kathy W.
13:23 07 Oct 21
Cupelli Automotive is by far the most honest company I have ever taken my auto to for air conditioning repair. I had initially gone to the BMW dealership and had been given erroneous information and an extremely high quote. Upon inspection at Cupelli , they also found that BMW had knowingly taken my BMW cover cap which I had them return. The customer service was superb at Cupelli. I would highly recommend Cupelli Automotive for any service.
Regina C.
12:47 04 Oct 21
I am 71 years old and on my carDash panel two tires showed low tire pressure. Was over 20 minutes away from home and stopped at a cumberland farm but to no avail was able to figure out how to use the air tire machine. I spoke to Richard on the phone and he said just come over, asked what would be the charge and he said nothing. I drove over and he checked all four tires. I am not a customer will never be a customer because I don’t own a German car. But I understand why the garage gets excellent reviews. So thankful, I wanted to post my experience.
Richard G.
23:24 01 Oct 21
Took my 2012 Volkswagen TDI into the guys. Richie and Frank are honest, hard working, knowledgeable and professional individuals. They diagnosed the issue I was having with my EGR system and got back with me the next day, there were 5 diesel cars ahead of mine and they still managed to complete the repairs in less than a week. I received my car back with all issues resolved. They let me know what to expect with future repairs and explained everything they fixed in detail. Overall the service I received was top notch. I wouldn’t take my car anywhere besides Cupelli Automotive.
Christa’s South S.
14:25 27 Sep 21
Cupelli offers wonderful, professional service. The guys there arranged a discounted rental car for me, and kept me well informed during my car’s stay there. The electrical problems I had were quite complicated, but Frank handled it, and the car works again, like new! I consider Cupelli my new mechanic. I appreciated the easy-to-read list of things done to my car, including pictures. Very impressive!
Ricardo G.
22:51 26 Sep 21
Joe P.
16:30 20 Sep 21
1st thing very clean shop Took their time to find and diagnose problem Without suggesting what the problem might be Once determined problem gave me estimate got the part fixed it right away Kept me informed the whole time as to what was going on Have used them before and will definitely go back
Jose T.
12:32 18 Sep 21
Andrew P.
14:52 07 Sep 21
Mary Beth G.
21:31 02 Sep 21
Fast service!
Neal L
21:00 30 Aug 21
I finally have to chance to try Cupelli's service on my '15 535i. It's been about a week and from start to finish service was top notch and information with graphic follow-up on repairs and recommendations. They beat the dealership by 38% in price and get this turn around was sameday.I have a few more things to do and looking forward to have a follow-up review. Thanks Cupelli.
