Brian R.
Great Service. Honest, reliable and timely. Will definitely use them again to service our Porsche
Response from the owner:Thank you Brian for the fantastic review!
Jorge A L.
Thank you so much for all you guys did. I am waiting for my son to find a used part. I will install it when it gets to me thanks again for everything.
Jorge Lopez P.
Bonnie N.
This was my first time at Cupelli Automotive for my Mercedes C300. Richie was so helpful and they did not overcharge me like the dealership would have. I will definitely be back when my car needs to be serviced.
Response from the owner:Thank you Bonnie for the kind words and awesome review!
Jennifer H.
Response from the owner:Thank you Jennifer!
Herb S.
Response from the owner:Thank you Herb!
Joanne R.
I will never go to anyone else. The service was wonderful and Richie is the best. Thank's so much.
Response from the owner:Thank you Joanne for the fantastic review!
Drew
Great service and nice people. Always treat you right.
Response from the owner:Thank you Drew for the awesome review!
Norma C.
I took my Mercedes for service, I know and used this shop forever I won't go anywhere else.
Response from the owner:Thank you for the kind words and great review Norma!
Anthony
Coming from NY city I am very pleased to have come across Cupelli Automotive. I have an 2012 650I with a standard transmission . After reviewing shops who specialized in BMW I came across Cupelli auto. They did a thourough diagnosis and Frank informed me that I should replace certain hoses before they begin giving me problems. This diagnosis was for my benefit so I wouldn’t breakdown somewhere with my family. I much appreciated the information. I would highly recommend this shop to anyone who wants top quality work and amazing customer service
Response from the owner:Thank you for the kind words and great review Anthony! It was a pleasure meeting you and taking care of your vehicle.
Danny B.
Great service
Nice people and well organized
Danny
Nice people and well organized
Danny
Response from the owner:Thank you Danny for the awesome review!
Gail F.
Response from the owner:Thank you Gail!
Paul D.
I highly recommend Cupelli automotive. They handled my BMWs issues with care and kept me in the loop with every step.. They have gained a new customer.. very satisfied
Response from the owner:Thank you Paul for the kind words and great review!
David D.
Response from the owner:Thank you David!
Felix S.
Professional service!Happy with the results.
Response from the owner:Thank you Felix for great review!
Petunia S.
Response from the owner:Thank you Petunia!
Colin T. L.
Great all around service. Took good care of my Mercedes.
Response from the owner:Thank you Colin for the great review!
Carlton S.
Thanks for your great and timely service as usual, much appreciated 👍.
Response from the owner:Thank you Carlton for the great review!
Marvin A.
Top notch! Will never take my Benz anywhere else! The dealers will never see it again.
Response from the owner:Thank you Marvin for the awesome review!
David S.
Great service….reasonable prices.
Response from the owner:Thank you David for the great review!
Sherry R.
I cannot say enough good things about my honest and professional service I experienced at Cupelli Automotive, with my Maserati Ghibli. Great care and communication with Frank and Richie. I highly recommend taking your car to them. 👍🏼👍🏼👍🏼👍🏼
Response from the owner:Thank you Sherry for the fantastic review!
Tracy C.
I have been strictly a "dealership girl" because of close relationships with the staff however my dealership is now quite a distance from my home. Cupelli's was recommended to me by a close friend, and I am so thankful. The service is impeccable, the staff are knowledgeable and most of all honest! They deliver exactly (sometimes more) than they promise and will always reach out to make certain you are 100% satisfied! Give Mr. Frank Cupelli and his team a try... you won't regret it!
Response from the owner:Thank you Tracy for the kind words and amazing review! We appreciate it!
Michelle S.
Can't say enough! Thank you Frank and Richie!
Response from the owner:Thank you Michelle for the great review!
Orhan S.
Frank is good. He’s serviced my 2003 BMW. For many years. Trust him.
Response from the owner:Thank you Orhan for your wonderful review! Call again
Andrew S.
SIX STARS!!!
I've been servicing my cars at Cupelli for over 5 years and can say with 100% confidence that Frank, Richie and the team are fantastic!
YES they specialize in top foreign brands (I have a 2012 E350 Convertible) but they also care for my Lexus and any other brand.
I would never go to a dealer service unless the cost was covered. Cupelli takes service to the next level.
Great communicators - very fair pricing.
They have earned my business with integrity and competence.
You will be very impressed and happy you listened to me!!
I've been servicing my cars at Cupelli for over 5 years and can say with 100% confidence that Frank, Richie and the team are fantastic!
YES they specialize in top foreign brands (I have a 2012 E350 Convertible) but they also care for my Lexus and any other brand.
I would never go to a dealer service unless the cost was covered. Cupelli takes service to the next level.
Great communicators - very fair pricing.
They have earned my business with integrity and competence.
You will be very impressed and happy you listened to me!!
Response from the owner:Thank you Andrew for the kind words and amazing review! We appreciate it! Glad you were happy with our service.
Brian B.
Great service, takes time to check in on their work and very accommodating
Response from the owner:Thank you Brian for the fantastic review!
Alan T.
Professional approach and very informative about the future maintenance needed.
Response from the owner:Thank you for the great review Alan!
david M.
Response from the owner:Thank you David!
Ben D.
My vehicle needed a window repaired that was stuck in the down position. I called Cupelli at 3:30pm and explained my problem, they told me to come right over and they would evaluate it while I wait. After an inspection, Frank determined that it needed a new mechanism inside the door. They got the part ordered, got most of the repair expense covered by my extended warranty and had me back on the road by noon the next day. These guys are total pros, and I will be going back for all of my work. Thank you Cupelli Automotive, I’m going to tell everyone I know that I’ve got a great mechanic for them.
Response from the owner:Glad you were happy with our service Ben. We do our best to accommodate our customers. Thank you for your business and the great review!
Native T.
Response from the owner:Thank you for the great review!
Gregory G.
Honest and fair mechanic shop. Good prices. Excellent work. Will be sure to come back again
Response from the owner:Thank you Gregory!
Thomas K.
Great service and friendly staff
Response from the owner:Thank you Thomas for the fantastic review!
Jonathan G.
The team is knowledge, work quickly, and excellent communication with me. They squeezed me in during a very full week.
Response from the owner:Thank you Jonathan for the fantastic review!
Sidney R.
I was referred to this service center and was immediately impressed with the candid conversation shared with Frank. My 2012 GT had seen two local shops with the same diagnosis and suggested parting with my car. I live 70 miles north but decided to tow the vehicle and I'm forever grateful I did. Their esearch and diagnostics gave my car a second life. They will be my 1st choice for servicing my other baby as well. Add me as a huge cheerleader and fan of Cupelli automotive.
Response from the owner:Thank you Sidney for taking the time to leave us a fantastic review! Glad you were happy with our service.
Raymond G.
Went for oil change was done in about an hour, all Good!Advised me about couple issues I should look into!!Happy with the service I had done there!!👍
Response from the owner:Thank you Raymond for the fantastic review!
Marty M.
The work was done with Complete courteousness and will return for future services. I was explained all that was done and was explained what is in the future for my vehicle and was explained the need for the the future needs and it's rush level - in the year going forward. Mr Richard was mindful to our needs and finances.
Thank-you Mr Richy
Martin H.
2024-05-17
I had some Emergency work done to my Vehicle and Richy was very at-tentative to the need for the vehicle that is done before the weekend. He accomplished that and with time to spare. I thank him and the techs in the shop for getting this done.
Martin H
Thank-you Mr Richy
Martin H.
2024-05-17
I had some Emergency work done to my Vehicle and Richy was very at-tentative to the need for the vehicle that is done before the weekend. He accomplished that and with time to spare. I thank him and the techs in the shop for getting this done.
Martin H
Response from the owner:Thank you Martin for the great review!
william S.
I brought my deceased daughter's Mercedes in with all kinds of issues. Frank and Richie were amazingly understanding. Both did a fantastic job of keeping me posted on all steps along the way. Frank is truly an expert in his field. He kept the costs at bay as best he could due to our sensitive situation but I do believe he conducts business with all his customers in the way. The most difficult part in having your used European auto repaired is finding someone honest that cares...that's Frank Cupelli.
Response from the owner:Thank you William for taking the time to leave us an amazing review! Glad you were happy with our service.
Dave M.
Everyone went above and beyond the call of duty to ensure that I had the best experience possible. I couldn’t be more grateful. Thanks guys!
Response from the owner:Thank you for the great review Dave!
Victoria P.
Response from the owner:Thank you Victoria!
Hansel G.
First time going here and they changed my front and rear brakes. They did an excellent job.From now on I will continue going with them.
Response from the owner:Thank you Hansel for the awesome review!
Jim B.
Responsive, professional, personable and timely. 👍🏼👍🏼👍🏼👍🏼👍🏼
Response from the owner:Thank you Jim for the great review!
Rodney R.
Good quality service as always.
Response from the owner:Thank you Rodney for the fantastic review!
Lucas K.
Excellent service on my car once again and helped with my parents BMW as well. Very fair, transparent and professional. Best in town
Response from the owner:Thank you Lucas for the fantastic review! We appreciate it!
Seth A.
They have never missed a beat., very professional, Richie is hilarious and if they say you are good to go, you are....Your automobile will be fixed right.
Response from the owner:Thank you Seth for the kind words and awesome review!
Henry I.
Excellence and professionalism! Communication is amazing, I’m always treated fairly and respectfully. The team is always very helpful and supportive.
Response from the owner:Thank you Henry for the kind words and awesome review! We appreciate it!
Judi P.
The service staff is knowledgeable and the customer service was impeccable. We love the itemized texts with the issues from needing attention now to future issues that will need to be addressed. They always work on not only their schedule but my schedule also. The car will only be serviced by Cupelli going forward.
Response from the owner:Thank you Judi! We appreciate the awesome review!
olive S.
This was my first time visiting the repair shop after being recommended by one of his competitors who hd retired. First, I was made to feel welcome, service was prompt and very thorough from a polite staff.
Response from the owner:Thank you Olive!
TODDZILLA
Amazing service, price and turnaround time!
Response from the owner:Thank you for the great review!
Dwayne D.
They are the best! I am so happy that MSC recommended Cupelli! Great service, great prices, and outstanding customer service!
Response from the owner:Thank you Dwayne for the fantastic review! Glad you were happy with our service!