Reviews

Nat F.
Nat F.
16:38 01 Feb 21
Frank and his crew are very professional and take the time to explain the services that are necessary for my BMW. Will certainly call on Frank for future service needs
gary T.
gary T.
14:19 30 Jan 21
Very quick to get me in, Richie is a real asset to this company very happy to spend my money with a local shop. I will be back for sure. Thanks for a great job.
Donald G.
Donald G.
22:22 29 Jan 21
Anthony
Anthony
15:23 25 Jan 21
Coming from NY city I am very pleased to have come across Cupelli Automotive. I have an 2012 650I with a standard transmission . After reviewing shops who specialized in BMW I came across Cupelli auto. They did a thourough diagnosis and Frank informed me that I should replace certain hoses before they begin giving me problems. This diagnosis was for my benefit so I wouldn’t breakdown somewhere with my family. I much appreciated the information. I would highly recommend this shop to anyone who wants top quality work and amazing customer service
HANK W.
HANK W.
19:05 22 Jan 21
Professionally managed with the customer coming firstHighly recommend
rik S.
rik S.
20:48 19 Jan 21
Ida C.
Ida C.
11:40 14 Jan 21
the place is the best. first the shop is clean and very organized. the staff is really friendly and HONEST..They told me what was wrong and then told me about a recall and that i should take my vehicle to the dealer..who does that...they do..i had no idea..i will be using this shop from now on...i have a diesel and they work on them..thats a good thing..beause not every one works on diesel..i think anyone needing auto work should go here..you won't be disappointed...also family owned and we should support all small businesses...
Daniel K.
Daniel K.
15:54 11 Jan 21
frfghtrjd5
frfghtrjd5
15:50 11 Jan 21
Ron B.
Ron B.
17:15 22 Dec 20
My door handle had fallen off. They fixed the problem correctly for a very reasonable charge. Went ahead and had them do other maintenance that was due. I trust these guys and they are now my go-to mechanic in the future.
Dwayne W.
Dwayne W.
14:46 19 Dec 20
Barb
Barb
00:51 19 Dec 20
They came highly recommended by my neighbor, and I was very impressed with their professionalism, great communication, and their thoroughness in servicing my car.
Cheryl R.
Cheryl R.
14:28 14 Dec 20
Great customer service and detailed diagnostics! Frank and Richie were in constant communication with me regarding required repairs. I would highly recommend Cupelli Automotive.
Kenneth V.
Kenneth V.
22:03 11 Dec 20
As a new customer I was impressed by the detailed diagnosis performed on my 128i. The description of the problem was clearly stated along with corresponding pictures and after that assessment I was totally confident that my car would be serviced with utmost care. I would like to personally thank Mr Frank Cupelli and his technicians for a job well done. I highly recommend their services and am now a lifelong customer.
Sainta Transport L.
Sainta Transport L.
15:56 16 Nov 20
howard B.
howard B.
13:01 14 Nov 20
Courteous, professional and complete. Job well done. First time customer. Will definitely return.
Teri M.
Teri M.
03:58 06 Nov 20
Excellent service. Nice people. Trustworthy!
Ted K.
Ted K.
16:42 02 Nov 20
Amy F.
Amy F.
00:36 24 Oct 20
Very pleased. Frank was straight forward and honest. Did not try to oversell - but took the time to fully inspect my BMW and give a very detailed assessment of what should be addressed now and later in order to prevent future problems. I was impressed with his no nonsense attitude, wealth of knowledge and his excellent and speedy service. He won my loyalty for the future care of my car. Aces all the way !!!
Tad C.
Tad C.
03:04 23 Oct 20
Peggy H.
Peggy H.
19:28 21 Oct 20
My family member recommended me here and I took their word , when I tell you this company is on point and professional it’s nothing but the truth! The owner Mr.Frank made sure that I knew the first step that his mechanic will be doing and give u the price before they start anything. Then he does a inspection to let you know if any other things that might be important with your maintenance on your car and I appreciate that. I will recommend anyone to go see for their self that this business Cupelli Automotive is the place u would love to take your vehicle for services. Thank again for calling to make sure that everything ok!! ❤️
Joanne K.
Joanne K.
21:34 20 Oct 20
Good guys, did what they said they were going to do, very professional
Julian M.
Julian M.
14:47 12 Oct 20
Matt561
Matt561
13:43 12 Oct 20
Jon S.
Jon S.
22:22 05 Oct 20
Frank is obviously a seasoned veteran. He is very detailed and doesn’t overlook anything. He is also very personable and creates good conversation while you are there. With the high quality and good customer service the price is high but you get what you pay for.Highly recommend! 5 ⭐️
Daniel S.
Daniel S.
22:06 05 Oct 20
MIRCEA C.
MIRCEA C.
20:12 03 Oct 20
Michael F. B.
Michael F. B.
21:05 28 Sep 20
People are always searching for a mechanic that they can trust and who is honest.Look no further.Frank is the man. And his business and employees are all top notch and professionals.When I sold cars and my customers would ask for a trustworthy mechanic.There was only one answer.Cupelli Automotive.
Mary M.
Mary M.
18:13 28 Sep 20
CharDee M.
CharDee M.
19:23 18 Sep 20
As always, great work by Frank and the team.I have been bringing two Coopers in for service over the last couple of years and always really happy with the work. Frank and team are super knowledgeable, personable and courteous, and the work is top quality. Thanks Cuppelli!
Tabre'sha B.
Tabre'sha B.
13:54 17 Sep 20
Frank and the team always does a great job with my Journey. I know when I bring it to Cupelli’s the job will be done with my best interest in mind, and for that I am grateful!
Andres R.
Andres R.
13:18 15 Sep 20
Excellent service, job well done.
Diane Jiorle H.
Diane Jiorle H.
14:12 14 Sep 20
Rich F.
Rich F.
13:44 11 Sep 20
I had a great experience as they were professional and knowledgeable about diagnosing the problem and gave me options with the repair. Explained all aspects of the repair so that I could make the proper decision .Also diagnosed other issues with the car that was needed with a timeline on the urgency of the repairs but with no pressure.
MERLIN B.
MERLIN B.
02:13 11 Sep 20
For as long as I own a Mercedes...Cupelli Automotive will be the only ones servicing it! God Willing!
Anatti1 @gmail.com Anat L.
Anatti1 @gmail.com Anat L.
23:36 09 Sep 20
German cars take a good shop to repair. My older VW EOS is running like new.
James M.
James M.
04:36 09 Sep 20
F3DY L.
F3DY L.
19:44 08 Sep 20
This place is great. The staff is awsome.I was having an overheating issue with my BMW E60. I dropped the car off to them and I got a call back from Frank who explained to me everything that was going on with the car and told me what needed to be fixed right away and what can wait. They kept me on the loop through the whole process. They pulled and replaced the water pump, the thermostat, the oil and temperature sensor and I got an oil change as well. Car is running great now... Few days after I picked up the car from the shop, I got the following text from Frank"Fedy, this is Frank, from Cupelli Automotive. I wanted to make sure our work on your BMW went well. Everything Great?"They have a customer for life...!
German G.
German G.
23:23 06 Sep 20
I found Cupelli Automotive as a recommendation from my previous auto service shop. Thank goodness Cupelli was there to properly diagnose and repair my 2015 BMW 640i Gran Coupe. Frank was straight and to the point, he pointed out the issues that my vehicle was in need of ( rear brakes, pads, rotors and sensors ) but he also highlighted other issues that I was not aware of. Engine mounts had begun to fail and he recommended replacement, as well as transmissions mounts. Work was completed ahead of time and now I am driving a completely different car. It feels very smooth on take off and handles even better that when I brought it to their shop.I know several guys that are not aware of this great shop. I will make sure they find out about this place as best I can.Cupelli's automotive adheres all BMW standards and Mr. Cupelli indicated that he does not use anything but BMW original parts. I appreciate that very much. Than you Frank!
Elisio R.
Elisio R.
21:39 28 Aug 20
One of the best business I ever came across in South Florida professional courtesy Quality work I am customer now thanks again
Carmelite C.
Carmelite C.
14:05 26 Aug 20
Laura T.
Laura T.
14:59 14 Aug 20
The customer service was excellent. The service was timely and accommodating to my schedule. I will be the 1st to say I know nothing about cars and Frank explained everything for me to understand. I so appreciated that! I would definitely go back if needed.
Steven B.
Steven B.
14:15 12 Aug 20
Very great technicians! I have referred many friends and they are always satisfied and return.
steve R.
steve R.
19:03 10 Aug 20
Native T.
Native T.
22:36 06 Aug 20
Very professional, friendly and clean place.The employee always come out to help me unload there Customer vehicle.
David B.
David B.
21:12 05 Aug 20
Took my out of warranty Mercedes to Cupelli for some overdue TLC after several recommendations. I was very impressed with their Knowledge and expertise in Mercedes vehicles as well as other foreign makes and models.Frank was honest and forthright with me concerning my vehicle and I never at anytime felt like he was milking me for more than was necessary. In the end, I drove off with a good feeling and a happy Benz.I highly recommend Cupelli Automotive!
Susan R.
Susan R.
16:25 03 Aug 20
Sheldon C.
Sheldon C.
12:35 03 Aug 20
Great service. Very thorough. Frank is experienced and he works with you. Definitely valuable.
Walker S.
Walker S.
20:12 29 Jul 20
Jessica B.
Jessica B.
13:41 29 Jul 20
Scott A.
Scott A.
09:56 29 Jul 20
I have been a customer here 3 years and and always pleased with their service and customer care. Very professional and well coordinated services!
Michael S.
Michael S.
13:20 28 Jul 20
manoj T.
manoj T.
02:43 27 Jul 20
The best place and the best people I have ever met,it was a blessing to know them and get our car fixed.Special shoutout to Frank for guiding us and helping us at each step.Highly recommend Cupelliautomotive .
Lou Ann M.
Lou Ann M.
16:47 20 Jul 20
James W.
James W.
21:35 18 Jul 20
Superlative knowledge and First Class Repair ServiceMy experience at Cupelli Automotive was outstanding. I needed extensive repairs to my 2007 SL550, and I did not feel comfortable going back to the Mercedes Dealership. I searched online and read the reviews about Cupelli Automotive. When I called, I was thoroughly impressed from the knowledgeable and congenial phone conversations, to my appointment , continued phone updates and showroom condition return of my SL550. Cupelli Automotive was very meticulous and thorough and found other repairs that were needed that were missed by the dealership. I had engine/transmission motor mounts replaced, steering pump replaced, windshield washer and headlight washer pumps replaced, rear panels replaced, front grill replaced, and all four tires replaced at an extremely fair and reasonable price. I highly recommend Cupelli Automotive for your car repair service. They made me feel like family and were extremely proficient and professional. The best car service that I have ever experienced.
John O.
John O.
15:03 11 Jul 20
Cupelli is a great place to take your vehicle for service or repair. High quality work, competetive pricing and great communication. You can be assured that your vehicle is safe and reliable when you trust it's maintenance to Cupelli.
Lori V.
Lori V.
13:45 10 Jul 20
Michael H.
Michael H.
14:48 02 Jul 20
I have at my Mercedes service at Capelli Automotive since 2003. The service there it’s very professional and very honest. Frank, will do a diagnostic on my car and tell me exactly what I need to do.He always work with me on giving me the best price and what is necessary to be done at that time. I am very pleased and happy with the service at Capelli Automotive.And I say it again Thank you for a job well done Frank
Cecelia M.
Cecelia M.
14:37 29 Jun 20
They were able to accommodate my car from the tow truck with little advanced notice and get it inside the shop. Made the repair as described. Very professional and experienced.
Kenneth M.
Kenneth M.
02:50 23 Jun 20
Hay I was really happy with the service from your shop you guys did a great job thank you very much
Sean F.
Sean F.
18:47 22 Jun 20
Frank is top notch great service highly recommend
Vladimir S.
Vladimir S.
13:56 22 Jun 20
Frank the owner of Cupelli Automotive provided me quality services. The price was good and they handled my Engine oil pan gasket that was leaking oil to a drop, they fixed my oil pan gasket/ mounts, and the transfer case output flange seal. So far so good.
ThePatriot
ThePatriot
14:47 19 Jun 20
Great automotive shop to work with. Honest and trustworthy. Highly recommended.
Diego G.
Diego G.
19:01 16 Jun 20
Excellent service and quality, and excellent customer support. Come here if you truly care about your car!
Robert G.
Robert G.
13:44 15 Jun 20
Great work.
Lars D.
Lars D.
18:56 12 Jun 20
I brought our 2003 Lincoln Aviator that had just developed a brake problem. Based on my knowledge of vehicle history and their diagnosis, we agreed to have them perform an entire brake job, replacing calipers, rotors, etc. While I was hoping at first that not all of those parts needed to be replaced, I believe that they gave me a reliable repair at a good price. I will give them a full five stars because I don’t have any reason to give them less.
Darren B.
Darren B.
20:59 10 Jun 20
Susanna H.
Susanna H.
18:18 08 Jun 20
Got my oil changed for the first time here, very pleasant experience, fit me in even though they were busy!
Thomas A.
Thomas A.
15:07 07 Jun 20
Frank and his team are the absolute best. Honest, professional and spot on. The fact of his longevity in business should say it all. If you bring your car to him for normal maintenance, he’ll let you know of maybe a potential problem which I feel is good and bad, myself I find it good because if you do what he says you should do you stay on the road avoiding future breakdowns, love Cuppelli Automotive. Tom Amendola.
Bobby D.
Bobby D.
18:39 05 Jun 20
Nice guy, great communication during the time he had my car. Made sure I knew exactly what was wrong with my vehicle and what it needed.
Harold S.
Harold S.
16:26 05 Jun 20
Our experience was great with Cupelli Automotive. The service was great and the turn around to get our vehicle repaired was great as well. We would definitely recommend them for any auto/truck service repairs.
joey J.
joey J.
21:59 03 Jun 20
I would highly recommend this place to anyone with foreign cars especially BMW’s Frank fixed my car quick he try’s to help you out the best way as possible thank you!
Seth K
Seth K
18:25 28 May 20
The guys were awesome! Fixed the car in a day and at a much lower price then the dealership was asking for. They even told me not to worry about a few unnecessary things that the Mercedes dealer was trying to "push" on us. Will definitely look no further then Cupelli for any future needs we may have with ANY of our cars. Seth Kanarick, Boynton Beach
kathleen T.
kathleen T.
15:05 24 May 20
Took my BMW in for a strange rattling noise, Frank explained the problem gave me two options for the repair. He actually suggested the less expensive one and explained why he thought it would work. I went with the lower cost option and Frank was right, it worked. I also had them check all my fluids and do any necessary work. Cupelli"s is professional, customer oriented, and very reasonably priced. Definitely recommend them. Frank and his team will be the only place I take my car to in the future. Extremely pleased.
Innocent E.
Innocent E.
06:39 24 May 20
Marie Anne C.
Marie Anne C.
15:23 14 May 20
Lori R.
Lori R.
21:27 12 May 20
Better service than the dealership and a t a much fairer price point. They are on top of my needs before I am!
Jim E.
Jim E.
17:57 12 May 20
These guys always do a great job. They also diagnose and recommend things coming up in the next six months or so. This helps me plans ahead.
Howard I.
Howard I.
17:40 04 May 20
I have been getting service at Cupelli's since 2017 on our 2011 BMW 328I and have always found Frank and his team to be friendly, effective at communication of current and future recommended service items as well as trustworthy!
Wadner P.
Wadner P.
13:35 04 May 20
There guys are working good and fast, I will recommend anybody to go there...
David L.
David L.
15:33 27 Apr 20
Tricky transmission work. Diagnostic was spot on and repairs done well and timely. Thanks
Kelly Y.
Kelly Y.
14:43 27 Apr 20
I have used Frank many times for my BMW 535i. Frank is extremely knowledgeable and professional. I wouldn’t trust anyone else with my car!
John G.
John G.
13:17 27 Apr 20
Cupelli knows BMWs inside and out. As good as dealer, not as expensive.
Jordy O.
Jordy O.
13:12 27 Apr 20
Dan W.
Dan W.
13:47 20 Apr 20
I have had several vehicles fixed by Cupelli automotive. Two different M3's, 328i, 330i, X5, and the wifes Mercedes. Frank always finds the problem and fixes them quickly. I have had some of the most obscure issues that other garages could not fix. Frank always has been able to fix it.
Dr. C.
Dr. C.
14:40 17 Apr 20
During the covid scare, these guys were fast, very communicative, and thorough... will definitely bring our car back.
J C
J C
22:45 14 Apr 20
Kudos to Frank and his team for making my car run great again! He kept me update and made me feel like I’ve been a long time customer. He walked me through step by step of what they would do and how long it will take. I highly recommend if you’re looking for a local body shop and not a national brand. I only hope to see them for routine checks but if need be, I can trust my car will be in great hands.
A.V. P.
A.V. P.
15:48 13 Apr 20
Frank wants your car back on the road as much as you do!It was genuine customer care and excellent service. They exceeded anything I expected. I won't hesitate to return and recommend Cupelli Automotive to family and friends! I trust their diagnosis and appreciate their expert service.
A N.
A N.
15:07 09 Apr 20
Brandi G.
Brandi G.
02:03 04 Apr 20
Great service! Work was done quickly and professionally. Went there with my AC not working too well and I left with an ice cold air conditioner! Frank is wonderful to work with! He is straight to the point and doesn’t try to overcharge you or sell you services you do not need! He also follows up with you after the job is done to make sure you are satisfied. Thank you Cupelli’s you just got yourself a lifetime customer!
Dennisse A.
Dennisse A.
13:38 25 Mar 20
Frank and his team are the best!! They were really nice on explaining me what happened to my breaks. I live in FLL so they tried their best for the parts to arrive on a time so I wouldn't miss an appointment. I appreciate their help, and I highly recommend this place.. and the most important thing was that Frank texted me to see how the car was doing after a couple days of service.. that was amazing!
Andre W. N.
Andre W. N.
21:00 24 Mar 20
Cori K.
Cori K.
23:00 23 Mar 20
Absolutely fantastic!! Frank and Rollie are truly wonderful people who are very diligent about always responding to any questions I may have and going the extra mile to actually explain to me what is wrong with my car as opposed to just telling me I need this or that. Going to Cupelli is like taking my car to a family friend, I know beyond any doubt that the repair is going to be done to perfection, that I’m leaving my car in the hands of people who will treat as they would their own car and that the estimate that I receive will be honest and fair! If I could give 100 stars I would!! Thank you Cupelli, you’re the bomb!
J C.
J C.
14:56 21 Mar 20
Very timely service, pricing was detailed. Will be using again
Jordan Sanchez V.
Jordan Sanchez V.
23:39 19 Mar 20
Marilyn L.
Marilyn L.
18:04 19 Mar 20
These guys are the best. They are thorough and paint an honest picture of what is needed now and what to look for down the road. The prices are fair and the work is timely. I would highly recommend this shop and all the employees to become your go-to for auto needs. Frank, the owner, and the whole staff are friendly and efficient, a real find in today's marketplace!!! Thanks for the great service on my 1998 Wrangler, you thought out of the box and saved me a bundle of money!
carlos L.
carlos L.
13:52 12 Mar 20
Was very skeptical to leave my car being the first time in this place. However after feeling the results in my car now I feel differently. Frank and his staff were very straightforward from the start to the end. I have to admit that it’s pricey but I think is worth their professionalism and the warranty for their work.
Iris B.
Iris B.
15:16 03 Mar 20
I thought frank was a pleasant person to work with my car was done in a timely fashion and he worked with me !!!would not hesitate to use them again 😀
Kevin K.
Kevin K.
12:49 03 Mar 20
Owner on site. Professional and responsible.
Daniel R.
Daniel R.
01:28 29 Feb 20
After months of search, I finally found the trusted garage repair for my BMW, Cupelli Automotive. Cupelli did a good inspection of my car and recommended the replacement of some parts before to damage other parts. Give an estimate for the work needed right away, price reasonable and the job was done with an excellent result and still excellent. Frank is the owner and I felt that I was in good hand with my first visit, HONEST GUY. I will not go back to the BMW Dealer due having bad experience. My next visit will be definitely to Cupelli Automotive for maintenance and any repairs needed with my two cars. Honest people with excellent knowledge.
Mauricio G.
Mauricio G.
16:30 24 Feb 20
Cupelli Automotive has always provided exceptional service to my BMW and Mercedes. Frank has always been honest about upfront pricing and service. After my warranty, I always bring my cars to Cupelli because I know I will get the best price. I recommend Cupelli Automotive for any car repairs or service. They are honest and trustworthy.
Christine W.
Christine W.
10:12 22 Feb 20
Very pleasant people to deal with. I informed the Adam that i went to 6 other places and they could not give me a price that is in my budget.
Pablo G.
Pablo G.
02:16 22 Feb 20
I just took the car for diagnostics, but i had a good experience. They were fast and professional.
Ben D.
Ben D.
22:56 16 Feb 20
My vehicle needed a window repaired that was stuck in the down position. I called Cupelli at 3:30pm and explained my problem, they told me to come right over and they would evaluate it while I wait. After an inspection, Frank determined that it needed a new mechanism inside the door. They got the part ordered, got most of the repair expense covered by my extended warranty and had me back on the road by noon the next day. These guys are total pros, and I will be going back for all of my work. Thank you Cupelli Automotive, I’m going to tell everyone I know that I’ve got a great mechanic for them.
Fabi B.
Fabi B.
12:50 12 Feb 20
Took my Mercedes c300 for a b1 service and for a sign that keeps coming up saying “ stop vehicle leave engine running “ .First they check the car to make sure it needed the B1 because I may not need to change some of the filters and more etc. which was great unlike the dealer they would have double charge you and change everything either it was needed or not .Short story. They change my battery and service my car at an unbeatable price and the service was excellent and now my baby is ro longer showing that sign on the dashboard.They are extremely informative and knowledgeable on Mercedes Benz .
Fritz H.
Fritz H.
00:33 11 Feb 20
Excellent customer serviceEvery detail was well explained and the repair was done reasonably
Dan M.
Dan M.
17:00 07 Feb 20
A GREAT PLACE to bring your car. Every experience with the team at Cupelli has been wonderful. They take the time needed to ask questions and listen. Because of this, they understand your driving habits and your expectations. No pressure and no up-sell. 5 years and going strong.
Sheryl W.
Sheryl W.
01:58 05 Feb 20
Awesome service. They go above and beyond to help. Trustworthy. Clean. Communicative.
Steve G.
Steve G.
02:12 04 Feb 20
Thank you Frank. You and your team did a great job. Coming from Toronto staying in Boynton Beach then 1 or more coils failed in my BMW. I found Cupelli through a Google search. The reviews confirmed my selection. The car was diagnosed and fixed the same day allowing use to continue our car trip to Sarasota without incidence. I would highly recommend anyone to immediately go to cupelli for their solution. Again Frank thank you!!!
Barbara S.
Barbara S.
23:36 03 Feb 20
I took my 1998 BMW Z3 to Cupelli Automotive for the first time. Always serviced at dealer. Cupelli was recommended by a mechanic friend who said they specialize in foreign cars. I was very please with the service , the explanation of recommended services needed and the follow up by Frank after I picked up the car. Pricing though not cheap was reasonable and fair. Thank you guys for taking care of my baby.
Richard G
Richard G
14:42 03 Feb 20
Excellent service. Easy to make an appointment. All work is done in a timely fashion and you can trust that everything was done in a professional manner by professionals. I would recommend Cupelli Automotive to all. I wouldn’t take my BMW to anyone else.
James H.
James H.
15:51 31 Jan 20
I again brought my car to Frank without appointment or prior notice. Although busy, he greeted me like a friend. I explained what was happening with the car and he understood. Two New Yorkers speaking NewYorkish bada-bing! I left my car and received a call from Frank the next morning. He gave me his diagnosis which involved replacing a pump to insure future perfect operation. The old one was tired and wanted to retire. I told Frank that I was tired and already retired and that the pump would need to work until it went to that great pump station at the recycling center. No pressure from Frank and I paid my bill. As I left, I turned to say "Thank You" and, smiling and waving his right arm, I heard him utter, "4getta bout id!"
Curtis S
Curtis S
20:27 30 Jan 20
Took my BMW to Cupelli's after the repair shop I have been using for years told me they could do noting with my transmission's torque converter slipping. Frank was up front with me and told me that he could try changing the fluid and adding a friction agent. Well to my surprise it seemed to work. So far my car is driving like it did years ago. Frank is knowledge and the shop is clean. I would definitely recommend Cupelli Automotive.
Lindsay Y.
Lindsay Y.
11:26 30 Jan 20
Raju N.
Raju N.
02:15 29 Jan 20
Frank was very thorough in explaining the issues with the car (Volvo XC90) and a good job of completing the work. Happy with the work.
Leslie M.
Leslie M.
22:53 19 Jan 20
Frank is amazing! he did a thorough diagnostic on my car and advised me only what I needed to have done. He kept me informed on everything being done and timing as he needed my car a few days. he was also very affordable! I will bring my cars back to Frank for any work that needs to be done.
Mark C.
Mark C.
00:36 18 Jan 20
Joanne P.
Joanne P.
20:25 13 Jan 20
Not only did they fix my air conditioner but found that it was tampered with. It’s better to avoid chain businesses because you don’t deal with a family name who has pride in their work...
william G.
william G.
12:56 13 Jan 20
simply put, good place to do business. work was done on time as promised, price was right and most important to me, work was done RIGHT the first time. I"ll be back. William
Stanley S.
Stanley S.
16:48 12 Jan 20
Outstanding service at a fair price. Confident that vehicle received appropriate and excellent service. Vehicle was ready when promised and drop off was easy. As a first time customer I was able to determine that all staff demonstrated pride and professionalism in providing quality workmanship.
Diana V E.
Diana V E.
16:53 11 Jan 20
Very profesional and expert on the job.
Mark L
Mark L
15:44 07 Jan 20
I think I can finally and truthfully say that I've found an honest mechanic!Frank and Andy were both informative, honest, helpful and accommodating, WITHOUT BEING PUSHY. I wasn't pressured into getting any unnecessary or untimely services! It was honestly a breath of fresh air freaking with Cupelli Automotive!I know I've found a reliable and trustworthy mechanic and I'm surely going to recommend and refer all of my family and friends Cupelli Automotive!
Omar m
Omar m
22:20 06 Jan 20
Frank Cupelli is amazing. He will tell you like it is. Excellent service...
Philip M.
Philip M.
00:36 03 Jan 20
Amazing surprised that an automotive repair service exists that has such great customer service. Thank you very and I look forward to being a long time customer.
Donald T.
Donald T.
09:04 28 Dec 19
I ve received way better services than the actual dealer were i purshased the vehicle from. I would be remiss not to mention yvan in this review great guy extra friendly ,very knowledgeable about his vehicles gave me the best of advice so thanks Yvan you rock homie.👍👍👍👍 you best believe the rest of the family will be coming to Cuppeli from now on...
Reilly H.
Reilly H.
16:52 25 Dec 19
I don't usually take my car to a shop as I try to do all of my own maintenance on my own (part of the joy of owning a sports car is working on it and getting to know it intimately as well as enjoying driving it around). Also I've had bad experiences with other mechanics in my youth that treated my car poorly by over torquing bolts stripping them out which has ended up costing me HUGE money to fix for a simple bolt.But there are times you run into an issue that a home mechanic just cannot solve on his own (either due to lack of tools or space).So I appreciate a shop that was willing and able to work with me to get me past the problem I wasn't able to solve on my own.At no time was there any b.s.ing or giving me of any run around.Turnaround time to getting my car back was actually sooner than I expected (given the amount of work that I imagined needed to be done and the fact that the parts needed to be special ordered).And most important of all, they kept in constant contact with me, also giving me the option on which optional items to attend to now or leave for later to help me manage my expense (I was really concerned about the cost of this job, but some of the optional items he suggested since he was going to be working in that area anyway, I had already considered before but thought I'd never get to them).They may not be the cheapest shop in town, but judging by how they attended to this otherwise sizable uncommon job and how my car turned out, I am really impressed (given my prior poor experiences).There is only one other shop that impressed me with how they attended to a clutch replacement job, but they do not work on European cars. So if you really care about your European car, I would definitely recommend Cupelli Automotive.
Chris G.
Chris G.
00:18 19 Dec 19
I needed a complete brake job Frank worked with me on the price! 👍
Victor O.
Victor O.
00:32 17 Dec 19
I’ve been going to Frank at Cupelli Automotive for the past 7 years. He’s always been very honest. recommend Cupelli Automotive to anyone.Muy Bueno.
evey G.
evey G.
14:11 14 Dec 19
Cupelli: Helpful, honest, knowledgeable, reasonable. What more does anyone want for aging car care?They always thoroughly inspect my 2005 foreign car and recommend only what is needed. Their receipt also notes next service and issues that might need attention in the future.
James B.
James B.
23:58 13 Dec 19
Service was spectacular! It's so nice to know that there's somebody in town that knows about these cars and I would advise everybody in town 2 C Frank Cupelli for any Automotive needs..He's a great guy very fair and honest. And for the record I just met the guy, so it's not like I've known him for years, but I do get that great vibe as a businessman as well. You wil not be disappointed.
Nancy B.
Nancy B.
19:42 09 Dec 19
Very professional service. Repairs accurately diagnosed, and completed as promised (on time and at the quoted cost). Would recommend to any BMW owner!
jason R.
jason R.
22:01 08 Dec 19
ray P.
ray P.
03:34 05 Dec 19
Service was excellent and you save.
Patrick C.
Patrick C.
03:33 02 Dec 19
Always busy,reputation is excellent
Keleigh W.
Keleigh W.
03:55 28 Nov 19
I had my first service on my Mercedes GLA 250 here and was very pleased with Frank’s knowledge, advice and father-likeness. He was honest with me and made me feel like he cared about my car and well-being driving it. I will definitely return and would recommend to anyone I know! Thanks so much, Cupelli!!
ana A.
ana A.
03:53 18 Nov 19
Great service in timely manner. They have trustworthiness, which is what I look for in a mechanic shop.
Jackie Mermaid M.
Jackie Mermaid M.
02:07 16 Nov 19
Good experience, I spoke with Frank the owner and he was very knowledgeable about my car. He fixed the issue and helped with my other questions. I would recommend and plan to return for basic maintenance as well.
JOE G.
JOE G.
22:12 15 Nov 19
Everything was done satisfactory.
Ricardo A.
Ricardo A.
18:02 14 Nov 19
I am glad to have had Frank and his team repair and service my 2015 ML350. Everything was done faster than I expected and fixed right the first time. The cost was substantially less than what the dealer wanted and was done just as well, if not better. My only regret is not having taken my car to Cupelli Automotive years ago! Thank you, Frank!
David N.
David N.
19:08 13 Nov 19
Eugenio P.
Eugenio P.
17:08 10 Nov 19
Frank and his team are very professional during the inspection and when they are working in the car. He will provide a clear explanation of the problem and provide options to consider at a fair price. They provide an accurate time of how a long a job is going to take. I am very happy with the service.
Lyn S.
Lyn S.
16:33 31 Oct 19
Finally there is an Automotive Repair Shop that listens, diagnoses, and actually repairs your car. They fixed a problem that three Mercedes service departments could not even find! I won't take my car anywhere else. Thanks Cupelli!
Rosalind G.
Rosalind G.
16:37 27 Oct 19
Absolutely the best service for my Volvo I have ever had in 40 years. The best crew. All work is done professionally and in a timely fashion. Thank you Frank and Ivan.
Barbara B.
Barbara B.
19:53 25 Oct 19
Great service, courteous staff. I loved working with Ivan to get it just right. Frank was very welcoming too. Car runs very well and I saved money over the dealership.
MOH
MOH
19:17 25 Oct 19
Good Service, has a brake flush a few months ago had no problems
amir B.
amir B.
17:50 25 Oct 19
David K.
David K.
11:33 23 Oct 19
Very experienced shop that finds everything and fixes it right. Been using Cupelli for several years now and they know high-end foreign cars.
Jeffrey C.
Jeffrey C.
05:00 23 Oct 19
Been a regular here for a few years. Never gone wrong with them. The staff knows what they are doing and I trust them. Highly recommended.
Cynthia S.
Cynthia S.
19:24 22 Oct 19
Great place to get your car fixed. Very polite and professional mechanics. The cost was reasonable. High recommendations!
Edward R.
Edward R.
16:04 15 Oct 19
Kendall H.
Kendall H.
02:43 15 Oct 19
Frank and Ivan took great care of our car. I appreciate their attention to detail and most importantly I trust them.
Gina A.
Gina A.
23:11 01 Oct 19
Mihail U.
Mihail U.
21:17 30 Sep 19
Jeanie B.
Jeanie B.
16:21 29 Sep 19
Cupelli Automotive recently replaced the headlight assembly on my 2014 Mini Cooper. Due to its compact design, the repair required removing the front bumper of the car, always a cringe-worthy prospect. They were able to order and install the new part, and encouraged me to proactively replace the old air filter on the car since the front end was already apart. All repairs were made in the timeframe and at the cost estimated. Professional and prompt service from beginning to end.
Benjamin L.
Benjamin L.
20:24 24 Sep 19
I’ve been going to Frank at Cupelli Automotive for the past decade. He’s always been very honest, upfront, and significantly cheaper than any dealership. He stands behind his work and I would definitely recommend Cupelli Automotive to anyone.
Thomas D.
Thomas D.
23:42 11 Sep 19
Been a regular here for a few years. Never gone wrong with them. The staff knows what they are doing and I trust them. Highly recommended.
Mariann C.
Mariann C.
22:51 03 Sep 19
Excellent service. Recommend highly!
Cindi D.
Cindi D.
20:59 03 Sep 19
I have been taking my cars and trucks to Frank and all of his employees for several years. Their knowledge about high end and everyday cars and truck is extensive. If you need more work than expected they always call for approval. There is no wondering about cost. They tell you up front. The employees are happy to help in anyway possible. They ensure you get your car back the same day but they will let you know in advance if they need more time. It's always a great experience they treat you like family.
Patrick T.
Patrick T.
23:57 28 Aug 19
While the gentlemen were accommodating, the eventual pricing soured me. I was told at the outset that the diagnostic cost would be included in the final fix. When I made a decision to fix the car after waiting forever for my warranty company to do their job (Delta Auto*Don't Buy This Warranty), I was given a price of $800 plus dollars to change two camshaft solenoid which was high to begin with, but I said OK. It turned out that the $250 diagnostic cost was not included in the price, put at the end, I was given a bill for over $1230. Ivan, an employee of the company, tried to give me a song and dance, and at that point I was not in the mood for confrontation. As it turned out before I left the property, my check engine light came on again, and yes they did explain to me, that it was two exhaust solenoid acting up, presumably after the two other were fixed. Long and short, I paid the aforementioned $1230, and my car is still not fixed. Really a waste of my money. I will definitely not be going back to this shop. This was not an haste review, as I waited about 10 days before posting it. This company has to be more definitive with their pricing policies. Don't tell a customer something, if that is not what is going to happen. A little bait and switch. I went ahead thinking my vehicle would have been fixed instead i am still driving the car, after having paid for a repair, that was not fixed. However after a conversation with Mr. Cupelli it turned out that a miscommunication and misunderstanding was responsible for my review which I will update.
Trevor P
Trevor P
21:14 24 Aug 19
Excellent, excellent, courteous service!!!
Kim O.
Kim O.
12:17 24 Aug 19
Ivan was the best to deal with! He’s a gem. Super informative and gave me the best advise and deal for what I was looking for !! Highly recommend dealing with Ivan. My Jeep is riding super smooth now.
9487jim
9487jim
11:53 10 Aug 19
Usual fine service.
Bill A.
Bill A.
22:39 08 Aug 19
Ralph G.
Ralph G.
14:54 07 Aug 19
Gordie K.
Gordie K.
23:17 06 Aug 19
Frank's work on my car was outstandingGreat experience and fair price. Hehas been my mechanic for several years. Trustworthy and reliable
R W
R W
18:11 03 Aug 19
Cupelli Automotive is a great example of professionalism. They always do a great job, and they do it timely manner. They give accurate estimates, keep you informed, and use quality parts to get the job done right. I appreciate how they always go the extra mile to advise you of what your car may need in the future. Highly recommended. 5 star operation.
Bob S.
Bob S.
19:17 02 Aug 19
Explained service needs in plain English
Shelly
Shelly
18:58 02 Aug 19
Martin G.
Martin G.
22:44 01 Aug 19
I find them almost too reliable. If you take all their recommendations, it will be costly, but your car will run like new. Have used Capelli for about ten years now.
Clare M.
Clare M.
23:48 29 Jul 19
Richard M.
Richard M.
20:58 22 Jul 19
Great group of guys. I walked in shortly before closing with an issue with my work vehicle. Understanding that I needed the truck back ASAP, they had it back to me the next day as promised. I'll definitely be using Cupelli for my future auto service needs
Tono H.
Tono H.
18:22 22 Jul 19
I always get great service from them and their work is top notch. Would definitely recommend you come to them. They will never let you down.
kevin R.
kevin R.
13:52 08 Jul 19
Fair, honest with great customer service. All u can ask of an auto repair shop.
Enrique A.
Enrique A.
15:23 05 Jul 19
The shop is very clean and courteous and professional staff will help understand the work performed or needed. Had the pleasure of dealing directly with Frank Cupelli, amazing individual, the car was failing in a very strange manner and he went the EXTRA 10 miles to diagnose and correct my car's problems.Thank you!
Charles C.
Charles C.
13:20 03 Jul 19
Cupelli Automotive has provided first-class service for me in the maintenance of my ML350. Frank, Ivan, and their crew are true professionals who know what great mechanics should know. They treat their customers and their customers' vehicles with respect. Needed services are explained ahead of time and the prices are both fair and more affordable than dealer pricing. I highly recommend Cupelli Automotive!
Dagmar P.
Dagmar P.
22:51 29 Jun 19
Always the very best!!!
Steven S.
Steven S.
15:36 06 May 19
fantastic service once again
M.S. K.
M.S. K.
23:34 03 May 19
Fast, efficient service, clear explanations, fair prices. Why go anywhere else?
Dr Robert S.
Dr Robert S.
00:17 02 May 19
What a wonderful team...could not think of better folks to care for my BMWs. Professional, sincere and kind.👍🏼
Michael M.
Michael M.
20:32 29 Apr 19
Excellent, prompt service (as usual!) Frank, Ivan and the rest of the team are always professional and friendly, and they thoroughly explain everything. I highly recommend them
Julia S.
Julia S.
16:06 27 Apr 19
Had a GREAT experience! Friendly staff and fair prices!!
berni B.
berni B.
01:35 19 Apr 19
Competent no frills mechanic shop for a range of vehicles from humble to highly tuned sports cars.
Teresa G.
Teresa G.
20:12 02 Apr 19
When I first received the post card in the mail I was skeptical about using someone new on my BMW but I was sold from the guy, Ivan or Ianwith his friendly personally and making me feel very welcomed. Pricing was very fair compared to the other dealerships I was using. Don't hesitate to use them. As I will be back to do the suggestions I was told I need to do on my car.
Richard D.
Richard D.
14:32 01 Apr 19
JAP L.
JAP L.
20:05 24 Feb 19
GLEN P.
GLEN P.
23:00 21 Feb 19
My experience with Cupelli Automotive was great. Frank has always been a very knowledgeable about our vehicles. He is also sociable when discussing your needs. I brought my Bentley for a service that was out of warranty and was looked after very well. Who knew a windshield wiper would cost $ 125.00 (each).The guy (name un-know) who does the service writing could be a little more attentive and appreciate a customer being there, otherwise the car came back in great shape.
Dianne G.
Dianne G.
21:36 09 Feb 19
I had a great experience ant Cupelli. Frank was thorough and kept me informed. I felt he went above and beyond. I highly recommend him.
Stanley B.
Stanley B.
22:25 02 Feb 19
Cupelli Automotive was very helping diagnosing my 2009 BMW and correcting the no start issue. They also did a complete inspection of the car and provided a detail complete report. I will be bringing back my car for routine service as I had an excellent experience and prefer not to go to the dealer. Frank and team were great. I would recommend Cupelli Automotive to any one looking and personalized service on their German auto.
Charles M.
Charles M.
00:23 01 Feb 19
Brought my car here and the issue was diagnosed and fixed within 2 hrs. Great experience here and would highly recommend if need professional car services!!!!
Helen J.
Helen J.
09:15 19 Jan 19
Pamela A.
Pamela A.
19:32 16 Jan 19
Great place to get your car fixed. Very polite and professional mechanics. The cost was reasonable. High recommendations!
Maureen H.
Maureen H.
18:58 30 Dec 18
Frank and his team are awesome. I get phone calls so I know what is going on and Frank explains things so I understand it. I feeel that Cupelli Automotive really cares about their customers. I will be back.
John C.
John C.
10:09 20 Dec 18
Well ran shop with great technicians, owner cares for your car like it is his
Willie J.
Willie J.
05:23 20 Dec 18
Wonderful mechanics and excellent service. If your car has a problem, this is the place to go.
Beverly N.
Beverly N.
06:21 19 Dec 18
They did a fantastic job repairing my car. I go back each time I have a problem.
Freema L.
Freema L.
01:10 18 Dec 18
wonderful people and excellent service. If you have a car problem, this is the place to go.
Jim D.
Jim D.
14:30 17 Dec 18
Dan G
Dan G
01:15 03 Dec 18
Honest and expert in what they're doing.
Bonnie F.
Bonnie F.
20:18 28 Nov 18
I was pleased to have come across Cupelli Automotive. I have an 04 X3 that I thought needed a clutch. After a thourough diagnosis an unexpected problem was discerned and I did not need to replace the clutch. I would highly recommend this shop to anyone who wants top quality work. The customer service is amazing as well.
Russell T.
Russell T.
20:55 15 Nov 18
5 star service great staff great prices they really care about your car and its service. They are extremely knowledgeable and check everything! I will be recommending this shop to everyone.
Frances C.
Frances C.
07:36 14 Nov 18
Very polite and professional mechanics, clean shop. Staff diagnosed problem and let me know what had to be done. The cost was reasonable.High recommendations!
Markus M.
Markus M.
12:15 03 Nov 18
Great place to get your car fixed.no rip off or any other baloney like in most places in south florida.Frank and Ivan are amazing.
Ashkan D.
Ashkan D.
13:46 06 Oct 18
Amazing service. Friendly, professional, knowledgeable, fair and quick. Recommend this place.
Seth D.
Seth D.
02:33 05 Sep 18
Frank and Ivan are great guys and very skilled smart guys. It’s rare to find a shop that you can trust to make honest recommendations, if you’re looking for fair pricing, great techs and an honest guys you’ve found it.
BoB N.
BoB N.
00:53 18 Aug 18
Frank and his team has done wonders to keep my BMW M5 working like it came from factory.
John Diaz G.
John Diaz G.
13:00 26 Jul 18
Trustworthy, Reliable, and 100% Professional. Wouldn't go to anyone else.
rosemary L.
rosemary L.
11:14 03 Jun 18
The team at Cupelli Automotive do diagnostics every time you bring your car in. My six year old car is in much better shape because they do so. Instead of trading in, and causing a new car payment, I can now stick with my “tank of a car”. Their efficiency worked well in my favor. Keeping in mind that things do happen, I went in for an oil change, not knowing why my car was running the way it was, and came out with peace of mind! Thank you Frank and Ivan and the team at Cupelli Automotive.
Tom or Adam S.
Tom or Adam S.
23:39 09 May 18
Very good shop
Dario A.
Dario A.
13:22 22 Apr 18
2010 BMW 328ix 75k miles - required control arms, brakes and other minor work. They got it done promptly, she is rolling as smoothly as the day she was new. Expert knowledge on German cars, ethical folk and reasonable pricing. Thanks once again Frank and team.
Kevin K.
Kevin K.
03:39 07 Mar 18
An affordable place to service and repair the pricey german luxury vehicle I shouldn't have bought.If you too have mistakenly purchased a luxury vehicle and are simultaneously not wealthy. Cupelli's can help you.
Lee
Lee
19:39 22 Feb 18
I couldn't have been happier, from start to finish.I absolutely dreaded finding a shop and more so, taking my car to the dealership, since warantees had recently ended.I searched for a place authorized in working on Minis that was close by and had good reviews. Found Cupelli's and will never look back!Ivan, and Frank himself, were informative, patient and detailed. Car was ready in way less time than expected.I am a devoted client- but hopefully won't be a frequent one!!Will always recommend them.
Rafael L.
Rafael L.
16:24 22 Feb 18
This is where you want to take your foreign car to My friend Frank has a great crew that are professionals and he will give you straight answers about your car and what it needs. Where as others will try to stiff you for your money .
FMR Web D.
FMR Web D.
05:05 31 Dec 17
I have been looking for a good shop in the area and think I finally found it. Took my car to Cupelli Automotive for the first time and I am so happy I chose this place. To start with they were very courteous and helpful over the phone. I towed my car to the shop and the owner Frank greeted me outside the shop. From the time I got there till the time I picked up my car, they treated me with respect and valued my business. Seems like very honest people and have all the updated equipment needed to work on imported cars like Mercedes, BMWs and other imports.I am going back next week for a scheduled service of my car. I don’t even need to call other places to shop around, I trust these guys and totally recommend them.
Geoffrey H.
Geoffrey H.
07:39 25 Nov 17
Frank Cupelli is honest, straightforward, and accountable. His team of automotive experts are quick, accurate, and reliable when diagnosing and repairing issues. I live overseas so I can't look after my father's car as I would like. I trust Frank and his team implicitly.
Renee F.
Renee F.
14:19 06 Nov 17
You never know when your vehicle will malfunction. I can always count on Frank or Ivan to get me in ASAP and on my way. Thanks for your great service.
Ester A.
Ester A.
14:33 08 Sep 17
Thank you so much help me and you are always excellent .I recommend you to everybody. You do great job.Thank you.Ester
David O.
David O.
18:01 14 Jan 17
I was very impressed with the efforts, led by Frank, to diagnose and fix a very complicated issue. They were relentless in their dealing with the problem. Not only did I experience great competence, but was very reasonably treated regarding the price of the service. Highly recommended.
John G.
John G.
18:27 12 Sep 16
"560 SL"It was a pleasure to work with Frank and his staff ! He is exceedingly knowledgeable and his work is of the highest quality. I am fortunate to have found such a skilled professional to work on my vehicle .
john P.
john P.
13:40 30 Aug 16
Cupelli Automotive is Boss!I stumbled upon this establishment some 10 years ago when I was driving my brothers older Nissan Sentra. It was the first time I felt I got honest answers, a true quote and top notch service that went the extra mile. Frank and the guys do a great job and while prices don't seem the lowest, I can tell you that for the rates, you will get a true diagnosis and remedy,without any extras or unnecessary work, from a staff you can trust..Just check out the caliber of cars in the drive and you will know there are many others who feel the same way. Its like having a mechanic in the family.Peace and safe driving. John
Priscilla V.
Priscilla V.
21:29 28 May 16
Excellent mechanics!!!
Alex G.
Alex G.
04:10 01 Feb 16
Not a single thrown engine code or problem. Quality job, 10/10 would recommend again.
David P.
David P.
20:34 17 Sep 15
Best experience in over 50 years of drivingI showed up at Cupelli Automotive without an appointment for an issue I had following a minor accident in which I was rear-ended. Frank came out of his office within minutes and immediately made the correct diagnosis of the problem. Rather than asking me to make an appointment for a later date, he took the car into the garage and had the issue resolved right then and there. He then had the car inspected to make sure there weren't any other hidden problems. My total time there was just over one hour. What's more, the bill for his services was extremely fair and I am sure much less than had I taken the car to the dealer. I have two Mercedes and Frank has easily earned my business for both cars. This was the best experience I have had with an automobile service in over 50 years of driving.
Tommy T.
Tommy T.
14:15 23 Jun 15
10/10, would recommend to all my friends, great service, great customer follow up!
Lee R.
Lee R.
23:25 28 Apr 15
While I don't bring my car to Frank he always has very sound advice on special problems he's willing to share with shop owners. I'll follow Franks advice always.
Tonia C.
Tonia C.
20:18 24 Apr 15
Frank is great at what he does and I love that he is always willing to speak to me directly. I trust the mechanics that work at his shop. It is very expensive, but that is to be expected with foreign vehicles. This is the only place I go.
Douglas W.
Douglas W.
18:01 08 Sep 14
Knowledgeable, reliable and fair. My other mechanic recommended them!